Shipping & returns
All orders under $150 ship for $8.99 via USPS or UPS. Orders over $150 ship for free. *Please note: We do our best to ship out your order within 24 - 48 hours during our normal business hours (Tuesday - Saturday 11am - 6pm EST). Sometimes USPS or UPS has delays due to circumstances out of our control. If you have a package that is late and you don't see any movement, please contact us and we will do our very best to resolve the issue. Please note, you will receive an email from Pirate Ship with tracking information, so be on the lookout for that.
Holiday Return Policy
Our normal return window of 14 days is extended for the holidays. Gifts purchased from 12/1/22-12/24/22 may be brought back to the store for exchange/store credit by 1/7/23.
Anything shipped back must be postmarked by 1/4/23. Items must be in original condition (unworn and tags attached). Items purchased at a discount are final sale. Face masks, hair accessories, underwear, lip balms, and nail polishes are final sale. Customers are responsible for mailing items back to the store. Please include a note with your name, phone number and order number. We suggest insuring your package.
Please mail returns to Glee Kids, 610 Market Street, Ste A, Chapel Hill, NC 27516.